Work you can prove was done

Send someone to fix something, and get back proof rather than a text message saying it's handled.

Instead ofA group text, a photo on someone's phone, and taking their word for it.

NowEvery issue walks a stamped trail from reported to verified — and whoever did the work can't be the one who signs it off.

Try it · Harbor Property Management (fictional)

Capability demonstration · Fictional dataHarbor Property Management (fictional)

Try this with fictional data. Bookings, payments, and messages in this example are simulated; nothing is sent or charged.

What your contractor sees

Delgado Plumbing

Nothing assigned yet. Contractors only ever see their own work — never other vendors’, never your costs.

What you see

Unit 4B · leak under the sinkOpen

ReportedMarisol, on site · 8:42 AM
Assigned to Delgado Plumbing—
Acknowledged—
Work started—
Marked fixed, photo attached—
Verified—

Every step stamped with who and when. This is the record you still have in a year.

Closed by you, not by the contractor — with a photo before, a photo after, and a stamped trail of who did what. When the tenant asks in six months, or an insurer does, the answer is one screen instead of a search through text messages.

Choose the right approach

Start with your existing tools

Group texts, a maintenance inbox, a shared spreadsheet, a generic ticketing tool

Useful for: Capturing that something is wrong. Most businesses manage that much.

Check what your current setup can already do:

Can the person verifying work be different from the person doing it?
Are before-and-after photos attached to the same record?
Can contractors see only the work and information assigned to them?
Can your team retrieve a clear record of who did what and when?

Where custom work can help

Reported where it happened, with a photo and a location, in seconds.
Assigned to the responsible person or vendor — who sees only their own work, never your costs and never another vendor’s.
Every step stamped with who and when: acknowledged, started, fixed, verified.
Closure belongs to you. The contractor can mark it fixed; only your side can mark it verified, or send it back with a reason.
Overdue work surfaces by itself instead of being remembered.

If the off-the-shelf app already does what you need, we’ll tell you — and help you set it up well.

FitsProperty managementContractors & tradesGyms & facilitiesChildcare & schoolsRestaurantsAnyone with vendors or subs

Want this in your business?

Tell Kevin what you’d want it to do.

A few lines is plenty. He’ll reply with whether it’s worth building for you — or whether an app you can buy today does the job.