Lead follow-up
Every inquiry followed up, by text and email, until someone actually answers.
Instead ofInquiries that go cold in an inbox.
NowEvery lead tracked, with email and text follow-ups that run until they buy or say no.
Try it · Cedar & Stone Remodeling (fictional)
Try this with fictional data. Bookings, payments, and messages in this example are simulated; nothing is sent or charged.
What your lead sees
Priya’s phone · day 0
- text · day 0Hi Priya — thanks for reaching out about your kitchen. I'm Mike at Cedar & Stone. Is a walkthrough next week useful?
What you see
Leads
Priya Shah · kitchen remodel
Following up · day 0From the website form · budget $40–60k · wants to start in spring
- Day 0Text — Hi Priya — thanks for reaching out about you…sent
- Day 1Email — A few kitchens we've finished nearby, with r…scheduled
- Day 3Text — Quick one, Priya — want me to hold Tuesday o…scheduled
- Day 7Email — Last check-in from me. If the timing's not r…scheduled
Press Advance a day to watch the follow-ups go out — then reply as Priya on the phone.
New this week
4
Following up
3
Replied
1
Start with your existing tools
HubSpot, Mailchimp, a CRM
Useful for: Marketing email and big sales pipelines.
Check what your current setup can already do:
- Can a simple setup in your existing CRM handle inquiry follow-up?
- What consent, plan, and messaging requirements apply to texts?
- Can calls and website forms create leads without retyping?
Where custom work can help
- Leads from your site, forms, and calls in one list.
- Follow-ups written for your business, by text and email.
- They stop the moment someone replies — and you get a task to call back.
If the off-the-shelf app already does what you need, we’ll tell you — and help you set it up well.
Tell Kevin what you’d want it to do.
A few lines is plenty. He’ll reply with whether it’s worth building for you — or whether an app you can buy today does the job.