Everything about the $250 session, answered.
What the Working Session is, how to prepare, what you receive, and how the fee carries forward. If your question isn't here, email hello@ultramarlabs.io.
Fit & preparation
Is the Working Session right for me?
If something in the business feels slow, disconnected, or manual — or you want to know where AI could genuinely help — it's a fit. You don't need to have identified the solution, or even the exact problem, before we talk.
What should I bring?
A real example of the workflow that frustrates you, and a rough sense of who touches it and where it tends to stall. No decks, spreadsheets, or documents are required — though you're welcome to share one if it helps.
I mostly want to talk about AI. Is that a fit?
Yes. Bring the tasks you're hoping AI could take on. We'll be specific about where it genuinely helps, where a person still needs to review the output, and where it isn't worth doing yet. You'll leave with a straight answer, not a pitch.
The conversation
Is it remote or onsite?
Remote by default — a scheduled video call is enough for most Working Sessions. Onsite is available when seeing the work in person genuinely changes the answer, and we'll say so if we think it does.
How long does it actually take?
We reserve 90 minutes. Most conversations run 60–90 depending on how many workflows we get into. We'd rather protect the time than rush the part where the real problem surfaces.
How do you handle confidential information?
At a high level: we ask only for what we need to understand the problem, we don't share what you tell us, and we can keep sensitive specifics out of the written Brief if you'd prefer. Formal confidentiality terms are handled before any deeper engagement begins.
After the session
What do I receive afterward?
Within 24 hours, a written Working Session Brief: what we heard, two or three concrete solution directions, the business change each would create, our recommended first move, a preliminary range, and a clear next step. It's yours to keep and use however you like.
How does the $250 credit work?
The full $250 credits toward a direct qualifying build, or toward a $5,000 Field Study. If we conclude a custom build isn't justified, we'll tell you plainly — and you still keep the Brief.
Cancellation, reschedule & no-show
What if I need to cancel or reschedule?
Cancellation and reschedule terms are being finalized and will be published here once approved.
What's your no-show policy?
No-show terms are being finalized and will be published here once approved.
Still have a question? The session itself is the best place to ask it.
Book the Working Session, or email hello@ultramarlabs.io first — whichever you prefer.