Custom software & workflow automation for law firms
Prospective-client intake → conflict-review checkpoint → attorney-ready summary. Judgment stays human.
- Inquiry
- Qualification
- Conflict review
- Consultation
- Document collection
- Matter opening
- Status & billing
Intake re-keyed by hand
Form answers get retyped into the practice-management system.
Conflict checks from memory
Human review isn't consistently captured or auditable.
Document collection drag
Chasing documents by email delays matters.
Status opacity
Prospects and clients ask for updates staff must gather by hand.
The checkpoint most likely to fail is conflict review — a human gate that can't be skipped or automated away before a matter opens.
Client intake to human-reviewed brief
Collect conditional matter info and documents, record a human conflict-review checkpoint, and structure a draft brief the attorney reviews.
Interactive example with fictional data. No live vendor accounts are connected here. For your business, we confirm software access and supported actions before building the workflow.
Rivet & Cole LLP · new client
You're booked.
- ReceivedContract dispute · contract.pdf
- Checking for conflictsA standard step before we can talk
- With an attorneyDana Cole is reviewing
- Consultation bookedThursday 10:00 AM · video or office
Thursday 10:00 AM · Dana Cole
Bring: email dates with the vendor · any notice sent.
Without this, so far · illustrative
1 retype3 calls~75 min
OutlookClioConflicts spreadsheetAn afternoon nobody has
Today: nobody knows. Inquiries live in Outlook, matters in Clio, and the conflicts spreadsheet — counting them means an afternoon someone never has.
- Inquiry sent
- Conflict check
- Human review
- Attorney decides
- Consult booked
- What the firm keeps saying yes to
Fourteen inquiries this month: contract disputes converted 8 of 9 and took two days to a consult; the rest took nine days and mostly went nowhere. Every one of those numbers came from the same intake records — nobody assembled a report.
Now you drive: press each button yourself, playing both the prospective client and Rivet & Cole.
Try it yourself →- Carefully governed intake with conditional questions
- A recorded, auditable conflict-review checkpoint
- Secure document collection and a client portal
- Templates, status, and reporting connected to your system
Not sure where to start? That's what the Working Session is for.
Bring the workflow that frustrates you most. Within 24 hours you get a written Brief with two or three concrete directions and our recommended first move.